Address384 Plains Road East Burlington, Ontario


Frequently Asked Questions

Explore answers to common questions about maintaining optimal oral health. From routine cleanings to specialized treatments, we’ve got you covered with expert insights and guidance.

How often should I get my teeth cleaned?

A schedule for dental health maintenance should be established after a complete dental hygiene exam, which is included in your first visit. Some clients can have their oral health needs met with twice-yearly visits, while other clients require more. Our ultimate goal is to create a schedule that keeps your teeth and gums healthy.

What happens if I have a cavity?

We have a dentist that works in our office twice a month so that we can handle your cavities in office. If you require extensive dental treatment, we partner with a dental office in Oakville to make sure your needs are met promptly and with care.

I haven't had a cleaning in years. Is that ok?

We love helping our clients get their oral health back on track! We provide a judgement free zone to help you regain control and put you back on the path to optimal oral health and wellness. If you don’t have a dentist that you see currently, we can connect you with one for an exam and treatment as required!

What is a dental hygiene exam?

This examination is designed to give both you and your dental hygienist a complete picture of your current oral health, and to create a treatment plan to meet your specific needs.

During this appointment, a Dental Hygienist will:

  • review your medical and dental history

  • examine tongue, gums, teeth and all other areas of your mouth

  • measure the attachment of the gums to your teeth (probing)

  • perform a visual & tactile oral cancer screening

  • assess current hygiene habits

  • take x-rays

  • use an intra-oral camera

  • record all findings on your chart

  • make appropriate recommendations and referrals

What should I expect at my first dental hygiene appointment?

On your first visit, a medical and dental history review will be completed and reviewed by the hygienist to determine if dental hygiene care can be safely provided. A comprehensive examination of your oral cavity (mouth) will be done to determine the condition of your oral health and to collaboratively develop a treatment plan for your specific needs.

COVID 19 - Is it safe to go to the dentist now?

Yes, absolutely.

5 reasons to feel confident in seeing your dentist:

    1. Dentists and hygienists have years of training in infection control and prevention.

    2. Effective patient screening protocols.

    3. Active steps to reduce aerosols.

    4. Increased cleaning protocols.

    5. Fewer patients per day.

How do dentists disinfect surfaces and what do they do with surfaces that can’t be disinfected?

Clinical contact surfaces are cleaned and disinfected between patients and at the end of the workday using an appropriate disinfectant. We also use barriers, which are particularly effective for surfaces that are difficult to disinfect. Barriers are removed and the underlying surfaces are disinfected before being replaced by clean barriers. Dilute detergents are used to periodically clean floors and walls.

Does you accept dental insurance?

Yes, we process your dental insurance or benefits and offer assignment. We will bill your insurance provider directly and will receive payment from your insurance. This means that you will only have to pay the difference of what your insurance doesn’t cover, reducing the amount of money you will need to pay upfront. We would be happy to check your insurance coverage.

What are your methods of payment?

We accept cash, e-transfer, Debit, Visa or Mastercard.

How much does a cleaning cost?

The cost of a cleaning varies depending on what is done at your appointment and how long it takes. We follow the current fee guide set out by the CDHO. We offer an assessment to discuss your estimated cost, as well as offering payment plans to make taking care of your oral hygiene affordable for you.

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How do I schedule my next checkup?
Simply call our practice! Our front desk staff will be happy to help schedule your next dental checkup at your convenience. If you are a new patient, please let us know and we will provide you with all the information you need for your first dental visit.
When should I change my toothbrush?

Your toothbrush will eventually wear out, especially if you are brushing your teeth twice a day for two to three minutes each time. Your dentist recommends that adults and children change their toothbrush every three months. If you are using an electric toothbrush, be sure to read the directions because you may not need to change toothbrush heads as frequently. Patients with gum disease are encouraged to change their toothbrush every four to six weeks to keep any bacteria from spreading. After brushing, rinse your toothbrush with hot water to kill germs and keep the bristles clean. If you’ve been sick, be sure to change your toothbrush as soon as possible.

How often should I brush my teeth?

According to your dentist and the American Dental Association, you should brush your teeth at least two times a day. Brushing keeps your teeth, gums, and mouth clean and healthy by removing bacteria-causing plaque. It is also recommended that you use a soft-bristled toothbrush and toothpaste that contains fluoride when you brush your teeth. You should spend at least a minute on the top teeth and a minute on the bottom teeth, and remember to brush your tongue; it will help keep your breath smelling fresh!

What is gum disease?

Also known as periodontal disease, gum disease is mostly caused by plaque and bacteria buildup that is not treated in its early stage. Other causes of periodontal disease include tobacco use, teeth grinding, some medications, and genetics. Gingivitis is the beginning stage of gum disease, and, if detected, is treatable. Gingivitis left untreated may turn into gum disease. Advanced gum disease will lead to tooth and bone loss, and is a permanent condition. Brushing your teeth regularly and visiting the dentist every six months will help prevent gingivitis and more severe cases of periodontal disease.


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About Us

We are a friendly team of who work together to ensure that you receive the best treatment you require.

Contact Us
Our Location

384 Plains Road East
Burlington, Ontario
(289) 427- 0220

Working Hours

Sunday Closed
Monday Closed
Tuesday 9am – 8pm
Wednesday 12pm-8pm
Thursday 9am – 8pm
Friday 9am-5pm*
Saturdays by appointment

*hours differ in the summer